The new year’s Tickle Trunk

New year’s resolutions aren’t really my thing (because I, like 90-something per cent of the population, don’t follow through and I think it’s bad karma to start the year feeling like a failure), but since everyone else talks about them as one year creaks to a close and a freshly-diapered baby year appears, I think about what I’d resolve if I were making a resolution, and I started thinking this year about Mr. Dressup.

My favourite part of Mr. Dressup was the Tickle Trunk. (For non-Canadians, or whatever comes after millennials, it was a Canadian children’s show on CBC featuring Mr. Dressup and two puppets, Casey and his dog Finnigan.) Mr. Dressup liked to play music and do crafts and when they were at a loss for things to do, there was always the Tickle Trunk, which had cool costumes and other things needed for imaginary adventures. Just like Mr. Dressup’s magical craft supplies, there was always just what they needed in just the right amount. (To be honest, I was a kid terminally in need of proper craft supplies so that probably impressed me more than anything.)

I had a Tickle Trunk moment a few weeks ago when I was filing something away in a file drawer that is equal parts junk and file folders filled with mystery materials. I moved a box containing an old modem and found a book called It’s Your Move, by career consultant Marge Watters. Billed as “A Guide to Career Transition and Job Search for Canadian Managers, Professionals and Executives,” the book is chock-full of career advice and comes from a far more authoritative source than I’ll ever be. My work here is pretty much done if you read it.

I laughed when I riffled through it because I’ve spent the last month looking in vain for examples of worksheets geared for adult learning for a project I proposed at work, and this book has all kinds of them.

I had no memory of the book, don’t know how or when I came by my copy, but since I have the 4th edition, published in 2012 (it doesn’t look like there was a later one), a time when I was writing for a weekly workplace issues package, it’s possible that it was sent to me for review.

It might be five years old, but from what I’ve seen of it so far, the information in it is timeless — stuff I’ve been writing about, and have planned to write about, and stuff I hadn’t thought about but am glad to have brought to my attention. You’ll likely find numerous references to the book in this blog in the future. But if you want to see more for yourself, it’s available in some stores and online at Chapters, and also at

Marge’s website doesn’t look active, neither does her LinkedIn profile. But I’m going to try to get in touch with her and maybe do an interview for a future blog.

It’s not my new year’s resolution to find a job – I don’t make resolutions, remember? But since I have no guarantee that I’ll have a job after September — and since there’s a 50/50 possibility that I won’t like the job that’s available for me if there is one, I think it’s irresponsible of me not to get my ducks in a row. So I think I’m going to snuggle inside during this cold snap and start 2018 off by reading a book on how to line them up.

I wish you all the happiest — and most successful — of new years.


Making your lists — and unpacking them

At the end of 2015 I uncorked a bottle of champagne and bade good riddance to a memorably bad year. I welcomed 2016 with open arms, confident that it couldn’t be worse. At the end of 2016 I viewed the coming of the new year with relief, but was not crazy enough to tempt karma again by kicking the old one out the door. I’d learned my lesson. And now I’m wondering whether I broke a mirror a few years ago without realizing it…

Ever since I bought my house I’ve been known to grumble that I wasn’t built for home ownership. Every time something goes wrong I say it again. This fall when I had to replace my furnace and I started in on the old refrain, my brother offered a bit of perspective — listen, he said, you’ve cut down your dead trees, replaced the windows and doors, the dryer, and your furnace died, what else can go wrong? Well, I said, there’s the roof. And the rest of the appliances. And the plumbing… But really, he’s right. Barring major catastrophe, we should be good for a while at least, and maybe it’s OK to relax. A bit.

What does any of that have to do with being laid off? In a word, fear. I live in fear of the house collapsing around me, but realistically, barring catastrophe, that’s unlikely to happen. It’s more useful to think about the things that could happen, and figure out how I’ll deal with them.  So let’s extrapolate that to the workplace: if your fear is losing your job, what are you afraid of? What’s the worst that could happen?

I’m a BIG fan of making lists, I make them all the time, mostly because of my crappy memory, but also because I’m a linear enough thinker that I find a visual representation of my thoughts helpful.

So think about your worst job-loss fears, and write them down. What’s the worst that could happen? I lose my job. Now unpack that. Why is that bad? Well, there’s no income. That’s a huge and highly legitimate fear. So think about what you can do if you lose your job and have no income. What resources do you have? What do you have for the short term, what can you tap into for the long term? What can you do now to increase your resources? Can you take an extra job? Is there work you can do on the side, or more hours to pick up? Is there any way to cut down on your expenses? Anything you don’t need that you can sell to add to your nest egg? Write it all down. Make a plan. And no matter what you do, remember to pocket the money instead of spending it somewhere else.

What’s the next-worst thing that could happen? Work through every fear individually. Why you’re afraid of it, and how you’ll confront it if it happens. Make sure that your planned actions and outcomes are realistic because while setting goals is very helpful, not meeting those goals depletes your confidence, even if those goals never existed in the realm of possibility in the first place. Be firm, but don’t over-promise to yourself.

Obsessing over your fears makes you feel helpless, puts you in the victim position; having a plan and working the plan helps to give you confidence — you’re taking positive steps and creating results.

And here’s to 2018 — may it be a good year for all of us.


Project manage your job search

Everyone who starts a task and then finishes it is a project manager. Because that’s what a project manager is — a person who gets things done. Yesterday I project-managed my Christmas baking and threw in a homemade mac-and-cheese for supper. Easy peasy. I visualized the steps, completed them in the contemplated order, and was done in time to go out for a movie last night.

Of course, that list disguises the fact that I’d actually started the process on Friday, completely ruined one batch of cookies and spent the rest of the day in a black mood, but you win some, you lose some, right?

My point is that while project management is the latest buzzword in getting things done in the workplace, and there are actually courses taught in it (I’ve taken one!) and certification available, when it comes right down to it, project management is about getting things done, and a project manager is a person who knows how to do it well enough to ensure it happens regularly.

Think of a chef — before the chef even approaches the stove there’s the mise-en-place — the preparation. All the spices are measured out, all the vegetables and meat are properly cut and set out in bowls in the order of use. The object might be to cook a dish but there are 20 different steps to take to get to the stove. Are your utensils ready? Pans greased? Do you have the right bowls? Is the right-sized pot in the dishwasher or is it ready to go? Project management in this sense means working out all of the necessary steps to do a piece of work, and consider all of the things involved in those steps.

There is a science to it — and there are certainly no end of buzzwords, if you like that kind of thing — but you don’t have to be a certified project manager to project manage. You do need a certain amount of common sense and a degree of self-knowledge, though, so keep that in mind.

The first thing you do when you’re managing a project is define the goal. What do you want to achieve? Get a new job is the easy answer if you’re just going from A to B — layoff to re-employment in the same field. But what if you have a career change in mind? How do you get there? When planning the trip from A to B you also need to consider your resources and your obstacles, all the things that will help or hinder your progress. Think about your inputs — that includes the CV you had when you started your last job, but also the things you learned on your last job. What abilities do you have that you need to add to the CV? What abilities do you need for the job you want?

And then map it out. Start: Unemployed (or looking for work). End: A new job. What do you need to do to travel that distance?

  1. Update your CV. What do you need to do to update your CV? Write down the steps. Research what CVs look like these days in your industry. What do employers want to see? Where will you do the research? Online? The library? When will you do the research? Plan it out.
  2. Look for work. Where will you look? Where do job ads get published these days? Does your industry publish job ads or is it more word-of-mouth? How many cold-calls will you make per week?
  3. Apply for jobs. How are you going to apply? Online? Through a company website? Will you write and send letters? Who will proofread your CV and cover letter? How many jobs will you apply to per week?
  4. Financing your job search is important. How much cash do you have and how long will it last? How can you supplement it? Can you take a part-time job?

Draw up a calendar for what you’re going to do and when, and then hold yourself to it. If you’re veering off your established career path, project-manage what you need to do to facilitate the transition.

Once you’ve worked out what you think the steps are, start following them. You may find that Steps 2 and 4 are essentially the same thing, so cross out Step 4 and continue. Or maybe you need to do Step 6 after Step 2. Revise your plan and continue. You may have too many steps, you may have not enough. Revise and continue. The goal doesn’t change.

And when someone asks if you have experience with project management, nod. We might not all be project managers, but we all can get things done.

The longest most awful day

The first time I was laid off, I was called into my boss’s office, out of the blue, and told my job had been cut. Just mine. That was an awful day.

The second time I was laid off, everyone in the newsroom was called into a ‘town hall’ meeting in the middle of the room and we were told that most of us were losing our jobs. That was a really awful day.

But it looks like I’m going to have to refine my definition of ‘awful.’

My workplace has been undergoing a self-assessment process for three years and some of my co-workers started asking three years ago about layoffs. The answer was always layoffs if necessary, but not necessarily layoffs. But a board decision in August made layoffs in some way inevitable, and we were told then that, Board decision notwithstanding, there would in fact be layoffs. Later, we found out that the board would decide on this first round at their Nov. 24 meeting. And then the executive said that anyone affected would find out on Dec. 6.

Three years. Three months. A month. Two weeks.

We knew this day was coming. Dec. 6 comes every year. Wednesday comes every week. But this was … Imagine the tension building since August, but starting to peak around Nov. 24. Everyone in the office has been looking at each other thinking ‘Is it you?’ ‘Is it me?’ No one had information so the rumour mill — and the speculation mill — went rampant, as it does when people are afraid and have no facts. I’m astonished we didn’t invent a god and a religion in that time, the superstition had reached such a level in some quarters. The tension was beyond thick, especially with the people who were pretty sure they were on the list. It became a poison that leached out into the atmosphere, soaking into our skin. Think I’m indulging in hyperbole? One of my colleagues has strep in her eye — doctor says it’s probably stress-related. Who gets strep in their EYE? Poison, I tell you.

All day long today we read the entrails. The HR director had booked a boardroom for the afternoon, was seen entering it with boxes of tissues. Coats had been removed from the communal closet. Someone was seen looking vaguely sad. I think I can safely say very little work got done today. Even in my department where, with one thing or another, most of us felt reasonably certain we were ‘safe’ – at least for now, we spent a lot of time talking about what was happening, what might happen, weighing the probabilities. I think we all made it through the day with our jobs intact. We’ll find out for sure tomorrow who did not.

I didn’t realize how tense I’d been until I was driving home, and the usual start and stop and idiocy of other drivers was making me irrationally angry. I went to my usual drugstore to drop off a couple of prescriptions and when they told me that it would be 40 minutes before they were ready, I nearly cried. The thought of waiting 15 minutes more than usual completely defeated me. I’m not a drinker but I have a real urge to pour myself a stiff shot of something and then maybe another.  If I wasn’t sure I’d make myself sick — because my stomach is already grinding — I would. This was a fucking awful day.

How not to panic if you’re panicking

The last time I saw my doctor I told her that I was under tremendous stress because of things going on at work, and that I was starting to have panic attacks — that I was waking up in the middle of the night gasping for air, heart racing, in full fight-or-flight mode.

She told me I need to reduce the stress in my life.

I told her that was a little hard to do when the stress that I was reacting to was coming from my workplace and was nothing that I could control. What I was controlling at that moment was my urge to kick over my chair and scream, “Are you fucking kidding me? THAT’S your advice?”

My somewhat dysfunctional relationship with my doctor aside, her advice wasn’t entirely wrong — if you’re stressed, the way to be less stressed is to reduce the stress. Bit of a tautology, but there you go. And if I had been talking about everyday stress, I’d have probably laughed and gotten on with it. But the last time I was this stressed was not, if you’ll believe it, the last time I was laid off — though that was stressful. No, the last time I had actual panic attacks was 10 1/2 years ago, when I’d taken a new job in a new city and had two weeks to find a new apartment and move.

I was leaving a company where I’d worked for 17 years and while a lot of those years were unhappy, it was nonetheless a job I was good at, that I could do with my eyes closed. I was jumping to a completely unknown quantity — a job that hadn’t existed two months earlier, a startup workplace where I would be called upon to use the skills I’d been begging my previous employer for years to let me use. Now I’d have to prove I had the chops. My imposter syndrome was setting off alarm signals at all hours of the day and night. I found a new place to live fairly quickly, but then had to move 11.5 years of my life, including shutting down and setting up utilities, getting quotes from movers, dealing with a dickish landlord about notice, and packing, packing packing, getting around Canada’s biggest city without a car in a heatwave where daytime temperatures were around 45C with the humidex and at night they went down to around 43.

I’d be walking down the street and all of a sudden be unable to breathe. My heart would pound and my knees would shake and I more than once thought I was having a heart attack.

Today I woke up with a list of four things to do — happy things: laundry, call my parents, finalize my list of Christmas cookies to make next weekend, finalize my Christmas shopping list. Easy peasy. What stress? And then I got a bit of news I wasn’t expecting and all of a sudden panic is setting in again because I want to solve the problem but can’t.

The platitude-spouters say when you can’t control your environment, what you can do is control your response to it. I despise platitudes and don’t have much time for most of the people who spout them, but I do accept that this sort of received wisdom works for some people and they pass it along in the most well-meaning of ways. This is one platitude I’ve tried to implement in my own life, examining my response to a variety of stressors and discovering that I can choose, sometimes at least, to not react in a certain way.

So. There. That’s one thing you can do to control your panic. Choose not to panic. That advice is less helpful for when you wake up at 3 a.m. in the throes of a full-blown attack, but when you see the stressor coming, and recognize it for what it is, sometimes you can steel yourself for it and not give into the atavistic urge to go batshit crazy because of it.

What else can you do?

Again, when you’re compos mentis and know what you’re dealing with, deep breathing will help you through an attack as it’s happening. Concentrate on drawing air in through your nose and letting it out, in a controlled way — or as controlled a way as possible if one of your symptoms is not being able to breathe. And if you have a paper bag nearby that will fit over your head, try that.

A quick Google search will give you advice such as:

  • Stop and think -The thing you’re panicking about isn’t actually happening, it’s all in your head.
  • Confront your fear – When your thoughts are spiralling out of control, rein them in and try to work through the problem as rationally as possible (coincidentally, this was supposed to be the topic of today’s blog). This is especially important if you’re a catastrophic thinker, which I am — e.g., someone late isn’t just unavoidably detained, he’s dead in a ditch somewhere. Get out pen and paper if necessary and work it out, or work yourself back to the most reasonable explanation. Remember Occam’s Razor. And if you can’t regain control that way, count. Count whatever works for you. I find counting in a different language helps me focus, so if you have a second language or two, use them. The point is to impose order on your thoughts.
  • Relax your muscles. I know, funny, right? Who is she kidding? But sometimes stress begets stress, and the fact that you feel tense makes you more stressed. So stretch, take a walk. I have a four-minute yoga exercise video pinned to my toolbar, I do that sometimes at work sitting in my desk chair. Just taking a time out can be helpful.
  • Try to laugh. Reader’s Digest had it right, laughter really is the best medicine. Laugh at your fear. Or at yourself. And when I say laugh, what I really mean, I think, is to express your emotion. Laugh, or cry, or punch your sofa (so that you don’t hurt yourself or anyone else) but own the emotion that led up to the attack.

It’s OK to be afraid — there’s some scary stuff out there. But if you let the fear take hold, it can keep you from doing that you need to do. The trick is to neutralize the fear before it gets to that point.

Also (quoting my doctor again): get enough sleep, exercise regularly, and eat proper, regular meals.